Adaivo Music Support
Help with your account, listening, and subscriptions.
Contact us
Email us about sign-in, playback, downloads, subscription recovery, or account deletion. Include your app version, iOS or Android version, and a brief description of the issue. Do not send passwords, verification codes, or payment-card details.
support@music.adaivo.aiAccounts and sign-in
Sign in with the same Apple or Google account you used before. If your music access or saved content looks different, check which Adaivo account is signed in before making another purchase.
Restore a subscription
Use the same App Store or Google Play account used for the purchase, sign in to your Adaivo account, and choose Restore Purchases on the subscription screen. Manage or cancel renewal in your store subscription settings. Deleting your Adaivo account does not cancel a store subscription.